Fraud Prevention Tips

Here are some smart and simple fraud prevention tips that you can start using right now:

  • Do not open emails or attachments from people or email addresses you do not recognize.
  • Protect your computer with an anti-virus software (ex. Norton Internet Security, MacAfee, etc).
  • Perform a full security scan of your computer at least once per week.
  • Secure your home wireless network by setting up a password and pin key in order to access your internet, and take extra precaution when you’re in public spaces using open networks.
  • Use unique passwords on your accounts that would be difficult for someone to guess (ex. Use a combination of letters, numbers and unique symbols). Change them every few months to increase security.
  • Do not reveal your PIN code or passwords to anyone, including employees of CUA, family members and friends. If you suspect your PIN may be known by another individual change it immediately at a branch or credit union ATM.
  • Do not give out personal information over the phone, through email or over the Internet unless you initiated the contact and know who you're dealing with. Do not include personal information in regular, unencrypted email or enter it on an unencrypted website as your information will not be secure.
  • Be cautious when discarding personal financial information. Be sure to shred receipts, copies of credit applications, insurance forms, etc.
  • Check each of your credit card statements so that you can spot any suspicious charges and report them immediately to your credit card company.

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