What Makes a Difference

On behalf of the entire CUA team, I hope 2020 is off to a great start for you and that you’re looking forward to all the opportunities a new year can bring.  

At CUA, we know everyone is different and that when it comes to banking, one size does not fit all.  It’s why everything we do is based on three key differentiators that help us stand out from the crowd and provide the foundation for how we serve you: flexible products, personalized service and quick decisions.

Flexible products.  We’re proud to have the ability to tailor our suite of diverse banking products to meet the specific needs of individuals and organizations.  From investments and accounts to lending options unique to CUA, our goal is to understand you and your needs so that we provide the flexibility that can help secure your financial future.

Personalized service.  When you bank with us, we get to know you and what you want to achieve for your family, yourself or your organization.  Our entire team strives to be on a first-name basis with our customer-owners so that you always know who is ready to help you get ahead — myself included.  In fact, I routinely hear from and always look forward to engaging with many of you to add another personal touch to the way CUA does business.

Quick decisions.  When there is an opportunity for CUA to help you deliver on your potential, our team works hard to respond quickly.  From banking packages that serve everyday financial needs to small business loans and mortgages that can help you get ahead or even achieve a dream, our customer-owners know that we do everything we can to provide the quick “yes” that enables you to deliver on your potential.  

CUA also knows that when we work together with others, we can make a bigger impact.  This is true when we help our customer-owners get ahead and see that benefit cascade through their families and communities, and it is true when we’re able to partner with other organizations to create broader social and economic benefits for all of Nova Scotia.  One example is an upcoming discussion we are presenting with the Halifax Chamber of Commerce on how local businesses and not-for-profits organizations can partner to leverage each other’s strengths and achieve common goals.  If you are a member of the business or non-profit communities, or interested in learning about them, visit the Halifax Chamber’s website to register.  

We are proud of what makes CUA different — it’s what enables us to deliver a “wow” banking experience and inspires customer-owners like you to open the door to a brighter financial future.  

As always, I welcome you to reach out to us at 902.492.6500 or info@cua.com to learn more, or to get started with us.