Tele Service Phone Banking

Tele Service allows you to access your account(s) 24 hours a day through your telephone. Using the CUA branch number (337), your member number and your Personal Access Code (PAC), you can receive balance and transaction information or transfer money – all from your touch-tone phone. Contact our Customer Contact Centre at 902-492-6500 to sign up today.
CUA’s Tele Service can be reached at 902-493-4800 or toll-free in North America at 1-800-963-4848.
Features:
- Up-to-the-second deposit and loan account balances
- Transaction history on chequing and savings accounts
- Available on both personal and business accounts
- 24-hour access, 7 days a week
- Secure
Options:
- Account Inquiries - from the main menu press #1
- Deposit account balances (#1)
- Deposit activity (#2)
- Look for a specific amount (#3)
- Specific cheque number inquiry (#4)
- Loan/mortgage balance (#5)
- MasterCard credit card balance (#6)
- Perform Financial Transactions – from the main menu press #2
- Transfer from deposit account to deposit account (#1)
- Transfer to loan/mortgage from account (#2)