Tele Service Phone Banking

Tele Service allows you to access your account(s) 24 hours a day through your telephone. Using the CUA branch number (337), your member number and your Personal Access Code (PAC), you can receive balance and transaction information, pay bills or transfer money – all from your touch-tone phone. Contact our Customer Contact Centre at 902-492-6500 to sign up today.

CUA’s Tele Service can be reached at 902-493-4800 or toll-free in North America at 1-800-963-4848.

  • Up-to-the-second deposit and loan account balances
  • Transaction history on chequing and savings accounts
  • Available on both personal and business accounts 
  • 24-hour access, 7 days a week
  • Secure 
  • Account Inquiries - from the main menu press #1
  • Deposit account balances (#1)
  • Deposit activity (#2)
  • Look for a specific amount (#3)
  • Specific cheque number inquiry (#4)
  • Loan/mortgage balance (#5)
  • MasterCard credit card balance (#6)
  • Perform Financial Transactions – from the main menu press #2
  • Transfer from deposit account to deposit account (#1)
  • Transfer to loan/mortgage from account (#2)
  • Bill payments (#3)

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