Deposit Anywhere
Here’s how it works:
- Open the CUA Mobile Banking App on your Apple or Android device. If you haven’t yet downloaded the app, visit cua.com/app or search ‘CUA’ in the App Store.
- Click on the “Deposit” icon.
- You’ll then be instructed to choose an account, and take a picture of the front and back of your cheque.
- Click “Submit” and you’re done! The funds will be deposited into your account as soon as the cheque is cleared.
Check out the tutorial video to learn more about Deposit Anywhere, or review our Frequently Asked Questions below.
Frequently Asked Questions
Based on Mobile Remote Data Capture (RDC) technology, Deposit Anywhere is a new feature on the CUA Mobile Banking App that will allow you to conveniently, quickly and securely deposit Canadian cheques on your iPhone.
Deposit Anywhere is currently available for our mobile banking app on Apple and Android devices.
This feature can only be used by our members with online banking and who have downloaded the CUA Mobile Banking App. It can be used for deposits into your savings or chequing accounts. This feature is not yet available to our commercial members.
Deposit Anywhere is easy to use. Simply open the app, tap “deposits,” select your account, enter the amount and take a picture of the front and back of your cheque. Confirm the details and submit. That’s it. The funds immediately appear in your account, subject to normal hold periods.
Similar to deposits at an ATM or in the branch, funds immediately appear in your account with availability subject to normal hold periods.
No, you do not need to send us the cheque, but you are required to keep your cheque for 90 days after which it must be destroyed.
No, Deposit Anywhere is free.
No, there is no daily deposit limit.
No, there is no limit to how many cheques you can deposit using this app.
Central 1’s Mobile Remote Data Capture solution performs over 30 image quality assurance tests on each picture submitted to ensure that the image is accurate and that each field can be read. If the image does not meet all the criteria, the deposit transaction fails and you will be asked to take a new picture.
An item is considered a duplicate when two items have the same cheque number, account, transit and amount. There are two main ways that a duplicate cheque would be detected:
- The Deposit Anywhere feature has technology in place to detect duplicate cheques from being deposited through the CUA Mobile Banking App. If you accidentally try to deposit the same cheque through the app, you will receive an error notification that the cheque has already been deposited.
- There is a central clearing system for all cheques that are deposited into financial institutions. If a cheque is deposited into an ATM or at another financial institution after already being deposited through the CUA Mobile Banking App, the duplicate cheque will be detected through the central clearing system processing, and a Duplicate Payment fee would be incurred by the member.
- To avoid incurring any Duplicate Payment fees, it is recommended that all members maintain a system to keep track of which cheques they have deposited through Deposit Anywhere.
Deposit Anywhere is available for download only in Canada. Once it has been downloaded, you can use it anywhere in the world.
Deposit Anywhere can only deposit Canadian cheques including:
- Regular Canadian dollar personal cheques
- Government of Canada cheques
- Money orders
- Bank drafts
- Convenience cheques
- Certified cheques
With Deposit Anywhere there are no additional security concerns beyond those currently associated with physical cheque deposits. Additionally, Deposit Anywhere meets the same high standards as CUA’s mobile and online banking services.
If you are having any difficulty using our Deposit Anywhere technology please call us at (902) 492-6500 or toll-free at 1-800-474-4282 and we will happy to answer your questions.
