Staff Stories

At CUA, we pride ourselves on knowing our customers and having customers get to know our staff, including those who look after the day-to-day operations of our branches.  We're sitting down with our staff, one by one, to help you can get to know them as well.

Meet Eryn Coombs-McIsaac

As a Financial Service Representative at CUA’s Spryfield Branch, Eryn shares with us how she joined CUA for the company culture and her passion for photography. 

Read more »

Meet Laura Doane

With an extensive background in the financial sector, Laura Doane joined the CUA team seven years ago. As a Financial Advisor, she shares with us the highlights of her role, her financial advice and her community work.

Read more »

Meet Itay Vichansky

As a Small Business Advisor on our Commercial Services team with over 10 years in the industry, Itay shares with us his professional background, community work and love of cooking.

Read more »

Meet Brett Gosling

As a Financial Services Representative in our Customer Contact Centre, Brett strives to support members by problem solving. 

Read more »

Meet Rose Wessel

Over the course of her career at CUA, Rose, a Financial Advisor at our Wyse Road Branch, has always prioritized developing a strong rapport with her clients.

Read more »
Bob Upton

Meet Bob Upton

With an extensive career in the banking industry, Bob uses his experience and expertise to support CUA’s Commercial team.

Kapila Dimantha

Meet Kapila Dimantha

With extensive experience in the financial sector as a consultant, account executive and premium banker, he leads the Pleasant Street branch team in helping CUA members map out their financial future. 

Derya Turhan Kucukay

Meet Derya Turhan Kucukay

Derya joined the CUA team in 2021. With over 22 years in banking, Derya is experienced in wealth management, accounting, and branch management. She is currently the Branch Manager of the Tantallon location.

Read more »

Headshot of Brenna Warner

Meet Brenna Warner

Brenna Warner joined CUA in 2021, bringing over twenty years of experience in banking and financial services. You can find her leading her team and assisting CUA members at the Cole Harbour Branch in Dartmouth.

Read more »

Carol Pettipas

Meet Carol Pettipas

Carol celebrated seven years with CUA in 2021. She is currently in the role of Financial Services Representative.

Matthew Cristoferi

Meet Matthew Cristoferi

Matthew joined CUA in 2021 as the Branch Manager of our Spryfield location. With over six years of experience in the financial industry, Matthew is a skilled leader with a passion for bettering his community. 

Tracy Melchoir

Meet Tracy Melchoir

Tracy joined the CUA team in 1996 and is currently in the role of Financial Services Representative at our Wyse Road Branch.

Jim Copeland

Meet Jim Copeland

Jim is one of CUA's leaders who loves to bring out the best in his team. He joined our team in 2019 and is the Director of Retail services.
Corey Bowes

Meet Corey Bowes

Corey joined CUA in 2017 as a Commercial Account Manager. He brings years over 20 years of industry experience and a strong passion for helping others reach their financial goals.

Johanna Nesbitt

Meet Johanna Nesbitt

Johanna is the Branch Manager for both the South Park Street and Wyse Road branches. With decades of experience in leading others, she brings her passion for helping her team reach their full potential.

Meet Russell Naugle

Meet Russell Naugle

Russell joined the CUA team nearly 35 years ago and is currently in the role of Financial Services Representative in the Customer Contact Centre.

Brad Thomson

Meet Brad Thomson

Brad joined the CUA team in 2018. He is currently in the role of Commercial Account Manager where you can find him helping our members.

Doe MacLean

Meet Doe MacLean

Doe joined the CUA team in 2020. She is a Small Business Advisor who loves helping individuals achieve financial well-being.

Ella Brown

Meet Ella Brown

Ella has been a member of the CUA team for over 29 years. She is an Account Manager who loves helping individuals meet their financial goals. 

Meet Russell Naugle

Meet Tasha Neal

Tasha has been a member of the CUA team for nearly two decades and has held various positions within the organization. Most recently, she joined the Commercial team and you can find her supporting our small business members.

Shawna Seto-Moore

Meet Shawna Seto-Moore

Shawna has worked in the financial industry for over 40 years and is passionate about helping people. You can find her at our Annex Branch working as a Financial Advisor.

Caroline Lighthall

Meet Caroline Lighthall

Caroline has devoted more than 35 years to the financial industry. You can find her at the Cole Harbour branch, helping her team and her customers achieve their financial goals.

Scott Durling

Meet Scott Durling

Scott joined the CUA team in 2012 and is CUA’s Vice President, Member Services. Scott provides leadership to all eight branches, the CUA Commercial Centre, Customer Contact Centre, and CUA’s wealth management portfolio.

Mike Caron

Meet Mike Caron

With decades of experience in the financial sector spanning banking institutions from Toronto to Halifax, he brings his passion for helping others reach their financial goals to the office everyday.

Myra Lucia

Meet Myra Lucia

With decades of experience in the financial sector spanning banking institutions of all sizes she has dedicated her career to helping others make their financial goals a reality.


Find Branch/ATM

Enter address, postal code or branch name
Read CUA Stories