Supports for Nova Scotians


CUA continues to monitor the programs and resources being made available to Nova Scotians in response to COVID-19. Updates to government programs are continuing to occur and we will ensure to place the most current information available on this page. If you are a self-employed individual, please consider visiting our Resources for Nova Scotia Businesses and Non-Profit Organizations page.

CUA Programs


  • Financial Assistance Program. Since the onset of COVID-19, our team has been working with members on a case-by-case basis to determine the best supports to help them through this period. The Financial Assistance Program provides options for individuals who have had their income or livelihood affected by this situation, including deferrals for insured mortgages. If you are experiencing financial hardship as a result of COVID-19 and you are a member of CUA, please contact us to discuss your options. We are here to help.
  • Benefits for employees of Halifax Chamber of Commerce members (website). CUA is proud to be an Affinity Partner of the Chamber. Employees of Halifax Chamber of Commerce member organizations have access to a variety of banking solutions and preferred rates, including six months of waived account package fees for new business accounts.
  • Support for CUA Credit Card Holders (website). CUA's credit card provider, Collabria, is committed to supporting your needs during this challenging time. If you are experiencing credit card related financial hardship as a result of the COVID-19 pandemic please call their Contact Centre at 1-855-341-4643 and they will work with you to discuss how they may be able to help you.
  • Support for CUA Insurance Clients (website). A number of financial relief measures have been introduced to support home and auto insurance clients impacted by COVID-19.

Provincial Government Programs

In addition to making significant investments to support food banks, seniors and our most vulnerable residents, the Province of Nova Scotia has also announced the following financial supports for Nova Scotians. A description of each is listed below and additional information can be obtained by accessing (website).
  • Prescription Dispensing Fees (website). For clients of Nova Scotia Pharmacare Programs, the provincial government is waiving additional dispensing fees for refills that are usually filled for longer periods and are now only being filled for 30 days at a time. In addition, the provincial government is waiving the $5.00 prescription co-pay for people in the Income Assistance program and the Low Income Pharmacare for Children program.

Federal Government Programs

The Government of Canada has announced a number of programs to support Canadians through this challenging period. A description of each is listed below and additional information can be obtained by accessing (website).

  • Employment Insurance (EI) Program (website). As of September 27, you may be eligible for EI if you were employed for at least 120 insurable hours in the past 52 weeks. If you received the CERB, the 52 week period to accumulate insured hours will be extended. If you become eligible for EI benefits on or after September 27, you will receive a minimum benefit rate of $500 per week before taxes or $300 per week before taxes for extended parental benefits.  Visit the Government of Canada’s website for more information.
  • Canada Recovery Benefit (website). The Canada Recovery Benefit is intended for those who don’t qualify for the EI program and have stopped working or are working and have had a reduction in their income for reasons related to COVID-19. If you are eligible for the CRB, you can receive $1,000 ($900 after taxes withheld) for a 2-week period. If your situation extends beyond two weeks, you will need to apply again. Apply online now.
  • The Canada Child Benefit Young Child Supplement (CCBYCS):  CCBYCS provides up to four payments up to a maximum of $1,200 per child to families with children under the age of six. The CCBYCS aims to help with expenses of the COVID-19 pandemic including childcare, meals, clothes and at-home activities. Canadians do not need to apply, but must file 2019 and 2020 income tax and benefit returns to receive the benefit.


If you have questions about the available programs, including how to set up direct deposit in advance of receiving any supports, please reach out to us at 902-492-6500. You can also send us a message using our online submission form and we will respond to you within 24 hours.
 

Find Branch/ATM

Enter address, postal code or branch name